We get a similar set of questions before almost every stay, so here are the honest answers upfront.
What time is check-in and check-out? Check-in is 4pm, check-out is 11am. From May through August we move check-out to 10am so our cleaning team can hold the same standard through the busy season.
How close are your homes to the beach? Every home is one to three blocks from the sand. Emerald Getaways is one block, Reed Townhomes and Beryl House are two blocks, and our Solana Beach condo has stairs leading directly down to the beach.
Is family gear actually included, or is that just marketing? It’s real. Every home has a crib or pack ‘n play, high chair, beach chairs, towels, boogie boards and a wagon. You can check the exact gear list for each property before booking.
Do you allow pets? Some of our homes are pet-friendly and some aren’t, this varies by property, so check the individual listing or ask us directly.
What if something breaks during our stay? Message us. We manage every home ourselves and live five minutes from most of them, so repairs get handled quickly, not routed through a call center.
Is parking included? Parking varies by home, some have a dedicated spot, others rely on street parking. Ask us before booking if this matters for your trip and we’ll give you a straight answer.
Do you require a minimum stay? This varies by season and property, generally shorter in off-peak months and longer during summer. Check the specific listing for current requirements.
Why book here instead of a platform? You skip the guest service fee, get the most accurate availability calendar, and you’re talking directly to us, the actual owners, not a management company.
Still have a question we didn’t cover? Reach out directly, we answer these personally. Otherwise, check availability and we’ll walk you through everything else once your dates are booked.